QuickBooks Prices Not Updating

You may have downloaded security quotes but the current price was not updated. Here we are going to discuss the step-by-step process to fix the issue of QuickBooks Prices Not Updating. In case you need further information then you may contact QuickBooks Support.

Causes of the QuickBooks Prices Not Updating

Due to several reasons some securities do not update when you download quotes or prices:

  • In QuickBooks, the security is not available for quotes download.
  • Incorrect ticker symbol in the security or it is missing a ticker symbol.
  • In the One Step Update dialog, the security is not selected for quotes download.
  • Damaged security price history.
  • In case you are downloading on weekends or after business hours.
  • In case the security is available for download:
  • As we all know that not all the securities are available for quotes to download to QuickBooks. In case you are not getting quotes for a lesser-known stock or an ADR you can test the quotes download in a new data folder. If you need information about creating a new data file then you can contact QuickBooks Support for help.

Steps to Fix QuickBooks Prices Not Updating

Determine the correct ticker symbol

  • First of all, you need to select the Investing menu in the QuickBooks and then Security List.
  • Now scan your securities to make sure they all have correct ticker symbols, in the Security List.
  • In case a security is missing a ticker symbol, or if you are not sure you have the correct ticker symbol for a given security, then click Edit in the toolbar.
  • First, you need to enter a missing ticker symbol in the Symbol box.
  • Now click Look Up to verify the ticker symbol is correct, Next to the symbol field.

Check if the security is set up to download

  • Choose Tools (Online in older version), In QuickBooks, and then One Step Update.
  • Now click Select quotes to update, in the One Step Update dialog.
  • After that click the Quotes tab, in the Customize Online Updates dialog.
  • Now you need to make sure there is a checkmark next to each security for which you want to download prices.
  • Click Mark All, to set up all of your securities for download.
  • Click OK and Click Update Now.
  • QuickBooks retains your settings in the Customize Online Updates dialog until you change them again.
  • The next time you download security prices, any securities that are not selected will not be updated.

Check for the damaged security price history

  • In case the security price history is damaged then you can delete the price history for security and rebuild it.
  • First of all, click on Investing in the top menu bar (using Classic Menus), then Security List.
  • Now select the security that is not downloading and then click Edit.
  • After that, you need to change the ticker symbol to an invalid ticker symbol such as SSSS, and then click OK.
  • Click on Delete quotes, in the Symbol Change Affects Price history dialog, and then click OK.
  • Now select the security that is not downloading and then click on the Edit option.
  • Change the ticker symbol to the correct symbol, and then click OK.
  • Now download quotes and then recalculate the investment register to rebuild your price history.

Recalculating the investment account will populate the price history for dates with transactions in the investment account. In case you would like to have a price history for dates without transactions, you can import security values to QuickBooks. Search in QuickBooks helps for “import data” for information on importing security prices. Price histories are available for download from Yahoo Finance or other financial websites.

If you are still not able to download quotes, rebuild the QuickBooks price history file (QPH). You can directly connect to the QuickBooks Support to get the information about rebuilding the QPH file or QuickBooks Prices Not Updating.

The QuickBooks will download the most recently available price unless there has been no change since your last download. For dates when the market is closed and prices are not available, for example on weekends, QuickBooks displays a test (for the estimated price) in the Portfolio’s Quote/Price column. This tells you that this price has not been updated for the date displayed in the as-of-field.