How to Resolve QuickBooks Error 15241 [2021 Tutorial]

Trying to download the latest updates of payroll in your QuickBooks Desktop application but continuously failing because of QuickBooks error 15241? If yes, let us assure you there is no need to worry as getting such errors is pretty usual these days. You might be getting an error message stating, “The payroll update did not complete successfully.” Updating payroll from time to time is a must for users as it not only updates the tax tables but also improves the overall efficiency. Through this post, we are going to discuss with you why payroll error 15241 occurs and how you can fix it as quickly as possible.

Feeling frustrated because of QuickBooks error 15241 and want to get rid of it immediately? If yes, don’t hesitate to contact the QuickBooks professional team at 800.579.0391 .

What prompts payroll error 15241?

The followings are the reasons due to which you might be facing payroll error 15241:

  • The File Copy Service of QuickBooks Desktop is not enabled.
  • The version of your QuickBooks Desktop application has been outdated.

What are the best ways to fix QuickBooks error 15241?

Solution 1) Enable the File Copy Service of your QuickBooks Desktop application

  • Close QuickBooks Desktop if it’s running on your computer.
  • Open the Windows Start menu.
  • Enter “Computer” into the search box and then right-click Computer.
  • Select the Manage option.
  • From the left pane, select Services and Applications.
  • Double-click Services in the right pane.
  • From the list of services, double-click Intuit QuickBooks FCS.
  • Go to the General tab, select the Startup type menu, and then choose Manual from the drop-down list.
  • Click the Apply button.
  • Select the Start button and then click the OK button.

Solution 2) Manually update your QuickBooks Desktop application to the latest release

  • Open the Windows Start menu.
  • Enter “QuickBooks Desktop” into the search box and then right-click QuickBooks Desktop.
  • Select the Run as administrator option.
  • In QuickBooks Desktop, go to the Help menu and select the Update QuickBooks Desktop option.
  • Go to the Options tab and then select the Mark All button.
  • Click the Save button.
  • Move on to the Update Now tab, checkmark the Reset Update checkbox, and then click Get Updates.
  • After downloading the QuickBooks updates, close QuickBooks Desktop.
  • Open QuickBooks Desktop again and then select Yes when it prompts you to install the updates
  • After installing the QuickBooks updates, restart your computer.


Even after following both the troubleshooting solutions mentioned in the post above, if you get QuickBooks error 15241, then the Windows Defender Firewall might be blocking QuickBooks Desktop from connecting to the internet. Therefore, we recommend you configure the Windows Defender Firewall for QuickBooks Desktop and see if this resolves the error. For additional troubleshooting assistance to get over payroll error 15241, feel free to contact QuickBooks professionals at 800.579.0391 .