What is QuickBooks Error 6000 77? Causes and How to Fix it

Intuit QB error message code 6000 77 comes up on the screen when the user attempts to open the QuickBooks company file. When the error appears, the user gets a message, “We’re sorry. QuickBooks encountered a problem.” The error usually occurs when the company file is damage or corrupted, and the user uses an incorrect path to open the company file. This article will talk about QuickBooks rebuild error 6000 77, its causes and solutions, so read carefully till the end.

If you need any technical assistance to resolve QuickBooks error 6000 77, then call us on our toll-free number (1.800.579.9430) and talk to certified QuickBooks professionals

What leads to QuickBooks error 6000 77?

There are numerous reasons behind the error. Take a look at some of them given below:

  • The location of the3 company file is changed.
  • The folder containing the company file is damaged.
  • Inappropriate firewall and security settings.
  • The .ND and .TLG files that allow QuickBooks to access the company file is damage.

Let us walk you through the troubleshooting procedure in order to tackle the issue.

Most Preferred Solutions to Resolve QuickBooks error 6000 77

Following are the most effective troubleshooting steps to fix the issue:

Solution 1. Rename QuickBooks configuration files

QuickBooks automatically recreates the company file after renaming without affecting the company file data:

  • Close the folder where the company file is saved.
  • Search for the company file with .nd and .tlg extensions.
  • Right-click on the company files and select the Rename option.
  • Change the file names by adding .old at the end.

If you still get the same error, try the next solution.

Solution 2. Recreate the folder containing the company file

The steps given below will help you recreate the damaged company file folder:

  • Move to your C: drive.
  • Create a new folder.
  • Open the folder containing the company file.
  • Search for the company file with the .qbw extension.
  • Right-click the .qbw file and select Copy.
  • Open the new folder and Paste the file.
  • Also, set permissions to share company files.
  • Now, open QuickBooks and open the file from the new location.

If the error continues, move on to the next solution.

Solution 3. Run the QuickBooks File Doctor tool

The File Doctor tool will fix the company file and network issues. In order to run the File Doctor, you need to download and install the QuickBooks Tool Hub on your computer using the steps given below:

  • Close the QuickBooks desktop application.
  • Download the latest version of the QuickBooks Tool Hub.
  • Move to Downloads and open the QuickBooksToolHub.exe file you downloaded.
  • Follow the on-screen steps to install the application and agree to the terms and conditions.
  • When the install completes, the QuickBooks Tool Hub icon will appear on the desktop.
    Run QuickBooks File Doctor
  • Double-click on the QuickBooks Tool Hub icon to open it.
  • Within the tool hub, choose Company File Issues.
  • Click Run QuickBooks File Doctor.
  • From the drop-down menu, choose the company file.
  • Mark the middle Check your File option.
  • Click Continue and then Next.
  • Enter the login details.
  • Let the tool run to scan the file.
  • When the scan completes, reopen QuickBooks and the company file.

If the error persists, proceed to the next solution.

Solution 4. Make use of the UNC path

  • Right-click the QuickBooks desktop icon, hold the Ctrl key and choose Run as Administrator.
  • Long press the Ctrl key until the No Company Open window.
  • Go to the File menu.
  • Select Open or Restore Company, then Open a company file, then Next.
  • Choose Network.
  • Right-click the QuickBooks desktop icon, hold the Ctrl key and choose Run as Administrator.
  • Long press the Ctrl key until the No Company Open window.
  • Go to the File menu.
  • Select Open or Restore Company, then Open a company file, then Next.
  • Choose Network.
  • Right-click the QuickBooks desktop icon, hold the Ctrl key and choose Run as Administrator.
  • Long press the Ctrl key until the No Company Open window.
  • Go to the File menu.
  • Select Open or Restore Company, then Open a company file, then Next.
  • Choose Network.
  • Right-click the QuickBooks desktop icon, hold the Ctrl key and choose Run as Administrator.
  • Long press the Ctrl key until the No Company Open window.
  • Go to the File menu.
  • Select Open or Restore Company, then Open a company file, then Next.
  • Choose Network.
  • Navigate to the location of your company file.
  • If you can’t find the company file, you need to set folder permissions.
  • Choose the company file and click Open.

That’s all about QuickBooks error 6000 77. We know performing the troubleshooting can be complicated. Hopefully, the solutions mentioned in the article help you fix the issue. If the error doesn’t fix, get in touch with the QuickBooks technical support team by calling us on our customer care number (1.800.579.9430).

Yourtrc.com